Privacy Policy

Last updated: August 2026

Diginest Gold Company ("we", "us") respects your privacy. This policy explains what information we collect and how it is used.

1. Information We Collect

• Contact details you provide via our website form, WhatsApp, or phone call (name, mobile number, district)
• Identification details required for transaction compliance (Aadhaar/PAN), collected only in person at the branch
• Basic website usage data (pages visited) for improving site performance

2. How We Use Information

Information is used solely to respond to your enquiry, process your gold valuation or purchase, and comply with applicable identification requirements. We do not sell or rent customer data to third parties.

3. WhatsApp & Call Communication

When you use our website's contact form or "Call Now" / "WhatsApp" buttons, you are redirected to your own phone or WhatsApp app to initiate contact — message content is sent directly between you and our team, not stored by this website.

4. Data Security

Physical documents and identification details collected at our branch are stored securely and used only for the purposes of the transaction and applicable regulatory record-keeping.

5. Your Rights

You may contact us at any time to ask what information we hold about you or to request its deletion, subject to any legal record-keeping obligations that apply to financial transactions.

6. Contact

For privacy-related questions, reach us at 7569941678.