Last updated: August 2026
This page describes how payments work when you sell gold to Diginest Gold Company.
Payment is released immediately after purity verification and mutual agreement on the valuation — typically within 10–15 minutes of completing the XRF test. Bank transfers may reflect in your account within standard bank processing times, which can vary by bank.
Where we settle an existing bank or financier loan on your behalf as part of a pledged-gold release, the outstanding loan amount is deducted from the total valuation before the balance is paid to you. A clear breakup of the loan settlement and net payout is shared with you before the transaction is finalised.
All payments are calculated against the live market gold rate applicable on the day and time of the transaction, based on the karat purity confirmed through XRF testing. Prices are not fixed in advance and can move with the market.
We do not apply melting loss, making-charge deductions, or undisclosed commissions. The only deduction applied, where relevant, is the settlement of an existing pledge/loan as authorised by the customer.
Every transaction is documented with a signed receipt showing weight, purity, applicable rate, and final payment amount, provided to the customer for their records.
If you have any concern about a payment, contact us immediately at 7569941678 so our team can review the transaction record with you.